Dedicated Outsourced A.I.M. Advisor & Intelligence Management Services
Trust experienced investigators to protect your building — without adding headcount.
With over 35 years of investigative experience, our A.I.M. Advisor & Intelligence Management program gives apartment owners and managers a reliable way to handle unexpected incidents without straining internal teams.
Where in‑house staff may lack capacity or specialist skills, our dedicated team provides rapid response, practical guidance, and continuous support so incidents are resolved quickly and professionally.
Comprehensive incident management services for apartment communities
We assess evidence submitted via resident reports and your manager platform to quickly understand each situation.
We identify urgent issues and recommend clear next steps to ensure proper handling of critical incidents.
We spot patterns and hotspots that help prevent repeat incidents through proactive measures.
We detect recurring behaviors and link related reports to identify potential criminal activity.
We work directly with police, lawyers, and insurers on your behalf to streamline communications.
We advise boards and managers on crime and safety strategies to improve overall security.
We investigate slips, falls and other incidents to preserve evidence and reduce liability.
We help you map and manage external parties to improve response plans and provide clear audit trails.
Benefits of our dedicated incident management services
Gain a team of seasoned investigators without the cost of hiring and training in‑house.
Avoid the expense of building an internal incident-response capability from scratch.
Our dedicated resources and processes accelerate incident handling and limit disruption.
We combine technology and intelligence to strengthen your crime prevention posture.
Free your on‑site team to concentrate on operations while we handle investigations.
Scale services up or down to match your needs and budget as requirements change.
Our simple 4-step process for effective incident management
Incident reports are submitted by residents or managers through our secure platform.
Our experienced advisors review evidence and prioritize cases based on urgency.
We advise on action, liaise with partners, and document outcomes for each case.
You receive a comprehensive summary report and recommendations to reduce future risk.